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Websites & WordPress

Online Bookings & Ordering

Some bookings can be confirmed instantly. Others need someone to check availability, location or price first. We help you decide which requests confirm automatically and which wait for your team, then build the booking or ordering flow around that. Field 2 Service, one of our own products, uses the second approach: the customer requests, the office confirms.

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Booking request

Requested online. Confirmed by your team.

Could we book a boiler service for next Tuesday morning?

Fictional booking request · Service calendar
Requested slot
Tuesday · morning
Capacity check
Compared with booked jobs
Deposit
Not required for this service

The office confirms the time before the customer is notified.

Fictional example · illustrative interface, not a live system.

What changes

Make the everyday work easier.

We agree what a useful result looks like before the build starts.

Fewer emails to arrange each booking

Availability checked before anything is confirmed

Repeat orders without starting from scratch

Inside the project

The right pieces, working together.

Let customers request, book or reorder online, with availability, deposits and confirmation rules that match how you work.

What we can build
  • Booking request and instant-booking flows
  • Availability, capacity and cut-off rules
  • Deposits and online payments where appropriate
  • Repeat and standing orders
  • Confirmation, change and cancellation messages
A sensible starting point

One clear job.
A version you can try.

We map the process, build the useful path and test it with the people who will use it. Access, approvals and support are agreed as part of the project.

From our own product family

See the thinking in Field 2 Service.

Connect the office, the work and the customer.

Field 2 Service

A connected workspace for your operation: requests, scheduling, records and customer updates. The same approach can support training providers, hire businesses or other teams with their own rules.

Explore the product →

Connected capabilities

Often useful alongside this.

01

Reminders & Follow-up

Reminders for appointments, renewals and missing documents that stop when the customer responds.

Reminders & Follow-up
02

WordPress Websites

WordPress sites your team can update with confidence, with forms and enquiries connected to the rest of the business.

WordPress Websites
03

Systems & API Integration

Get the software you already use passing the right information between systems.

Systems & API Integration

A useful fit

Does this sound familiar?

  • Bookings are still arranged by phone and email
  • Regular customers order the same things every week
  • Someone has to check the details before a booking is confirmed

Start a conversation

Let’s make it work better.

Tell us what happens today and what you would like to improve. We’ll help you find a sensible starting point.

Talk to Rykai